1. Information We Collect

 

We collect various types of information in order to provide and improve our services. This may include:

 

• Personal Information: such as name, email address, phone number, billing address, business name, and job title.
• Account Information: login credentials, project preferences, and account history.
• Payment Information: including billing details, credit card information, and transaction records, processed via secure third-party payment providers.
• Technical Data: IP address, browser type, operating system, referring URLs, access times, and device identifiers.
• Usage Data: information on how you use our website and services, such as pages visited, features used, and session duration.

 

We may also collect information from third-party sources, such as partners, ad networks, or publicly available databases, and combine it with data we already have.

 

 

2. How We Use Your Information

 

We use the information we collect for several purposes, including:

 

• Service Delivery: To deliver, operate, and maintain the services and programs you’ve requested.
• Client Communication: To respond to inquiries, provide updates, deliver proposals, and manage contracts.
• Marketing: To send newsletters, promotional offers, event invitations, and content related to digital marketing and growth, when consent has been provided.
• Analytics: To understand user behavior and optimize our digital assets, strategies, and client experiences.
• Security: To detect, prevent, and address fraud, abuse, and other malicious activities.

We do not sell, rent, or lease your personal data to third parties. Any sharing of information will be strictly for legitimate business purposes and governed by this policy.

 

 

3. Cookies and Tracking Technologies

 

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site performance.

 

Cookies may include session cookies (which expire once you close your browser) or persistent cookies (which remain on your device for a set period). You can manage or disable cookies through your browser settings, but doing so may affect the functionality of certain parts of our website.

 

We may also use third-party tools like Google Analytics, Meta Pixel, or Hotjar to collect behavioral data. These tools operate independently and are subject to their own privacy policies.

 

 

4. Data Sharing and Disclosure

 

We only share your information with third parties in the following situations:

 

• Service Providers: With trusted partners that help us operate our business (e.g., hosting providers, payment processors, CRM platforms, analytics tools).
• Legal Requirements: If required by law or in response to valid legal requests such as subpoenas, court orders, or regulatory investigations.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred to the acquiring organization.

 

All third parties are contractually bound to protect your data and use it only for the intended purposes.

 

 

5. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, use, or disclosure.

 

Our website uses SSL encryption, and access to sensitive systems is restricted to authorized personnel only. While we strive to protect your data, no digital transmission or storage method is 100% secure. We cannot guarantee absolute security but take all industry-standard precautions.

 

 

6. Data Retention

 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting obligations.

 

When data is no longer needed, we securely delete or anonymize it. You may request deletion of your data at any time by contacting us, subject to applicable legal retention requirements.

 

 

7. Your Rights and Choices

 

Depending on your location, you may have certain rights under privacy laws such as the GDPR or CCPA, including:

 

• The right to access, update, or delete your personal data.
• The right to object to processing or request restriction of processing.
• The right to data portability.
• The right to withdraw consent at any time for data processed based on consent.

 

To exercise these rights, please contact us using the details provided below. We will respond within a reasonable timeframe, and may ask for identity verification before fulfilling requests.

 

 

8. International Data Transfers

 

If you access our services from outside Perú, your information may be transferred to and processed in countries with different data protection laws. By using our services, you consent to such transfers and processing in accordance with this Privacy Policy.

 

We will ensure appropriate safeguards are in place to protect your information during international transfers, in compliance with applicable regulations.

 

 

9. Third-Party Links

 

Our website may contain links to third-party websites, plugins, or applications. We do not control these external sites and are not responsible for their privacy practices or content.

 

We encourage users to review the privacy policies of every site they visit when leaving our domain to understand how their data is handled by other entities.

 

 

10. Children’s Privacy

 

Boltek does not knowingly collect personal information from individuals under the age of 16. If we learn that we have inadvertently gathered data from a minor, we will take steps to delete it promptly.

 

If you believe that a child under 16 has provided us with personal data, please contact us immediately.

 

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. Updates will be posted on this page with a revised “Effective Date.”

 

If the changes are material, we may notify you by email or a notice on our website prior to the change becoming effective. We encourage you to review this Policy periodically.

 

 

 

12. Contact

 

For any questions, concerns, or requests related to these Terms and Conditions, you may contact us at:

 

Boltek Media
Ca. Monte Casino 118, Surco. Lima Perú

contacto@boltekmedia.com

+51 979 357 240

www.boltekmedia.com

 

We value transparency and are committed to ensuring that our clients feel confident in our processes and legal frameworks. We encourage open communication to resolve any questions regarding rights, responsibilities, or expectations.